Small businesses need to start investing in field service management (FSM) like enterprises do, except on a scale that makes sense for them.
Artificial Intelligence in video games allows developers to build systems of problem-solvers within the controlled systems of the game world. We’re beginning to take the steps necessary to bring these problem-solvers to systems that interact with the physical world, which will be a key factor in the evolution of Field Service.
Navigating the service workforce apocalypse.
Based on our recent research into the needs and budgets of various service companies, we’ve created a set of characterizations for fleet managers.
Making the case for electronics on your face.
Is there such a thing as too much visibility?