Actionable Insight for Leaders in Marketing, Sales, and Customer Service
Amazon just acquired Whole Foods Markets at approximately $13.7 billion, which could have several important implications for the broader marketplace.read more
In field service today, you either have to get customer-centric, or get out of the way.
Intelligent use of data is key to creating great customer experiences online, but it’s not just about the data. As Jan Vels Jensen, CMO at Cxense explains, it’s about aligning the entire organization around the idea that your customer shouldn’t feel like a stranger.
Visual engagement tools – such as co-browsing, video, and WebRTC – can bring your customer experience program to life. Omer Minkara will explain how in this webinar.
Podcasts can be a powerful content marketing and lead generation tool, both because AND in spite of the fact that they are ungated.
What sets the Best-in-Class service leaders apart from everyone else? The ability to tap into and leverage the power of data.
Insight-driven insight is the must-have, mission-critical value-add that every disruptive, customer-centric, fully-leveraged marketing innovator is looking for. Come get some!