OpsPro Essentials


News and Views on Product Innovation, Manufacturing, Supply Chain Management, and Field Service Operations

How Should Small Businesses Invest in Field Service Management?

How Should Small Businesses Invest in Field Service Management?

  Just like enterprises (only smaller)! I was a little more enthusiastic than I should have been when my hot water heater stopped working in the middle of my morning shower last week. As I shivered in the now-freezing water, I looked forward to the fact that I’d have the opportunity to speak to my local... read more

What Field Service Managers Can Learn About AI from Video Games

Artificial Intelligence in video games allows developers to build systems of problem-solvers within the controlled systems of the game world. We’re beginning to take the steps necessary to bring these problem-solvers to systems that interact with the physical world, which will be a key factor in the evolution of Field Service.

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