News and Views on Product Innovation, Manufacturing, Supply Chain Management, and Field Service Operations
2,500 miles from the nearest port on the coast of California, Hawaii’s supply chain is unlike any on the mainland.read more
What drives your business? If your customers and their happiness isn’t the first thing that comes to mind, you should probably re-evaluate what you’re trying to accomplish.
Infor’s Innovation Summit in New York City showcased recent accomplishments, provided a general business update, and previewed upcoming product and technology initiatives.
Has your organization strategically built the infrastructure and technology to be able to capture, analyze, and explore service performance data?
Social media tools are no longer solely for the consumer world or a channel to distract from your everyday duties. They can effectively connect the field service team to each other, the back office, and customers.
As we continue to be more and more connected, the volume of data at our fingertips continues to grow exponentially. But has this made us smarter?
Many service leaders fear the emergence of social and collaborative tools in field service as technology capabilities have moved beyond a clipboard and pen.