ABERDEEN ESSENTIALS
Essential Insights for Best-in-Class Companies
(and those who are trying to get there)
The Latest Articles that are really awesome and you should read them right now.
Podcast: RSA, NSA and the Continuing Flood of Breaches
In this Aberdeen Group podcast, Editorial Director Jim Rapoza talks to Derek Brink about what he saw at the RSA conference, the tone of the keynotes he attended, and what changes we might be seeing from the technology security sector.
RSA Conference 2014: Product Roadmap for the Information Security Industry
Here’s why the RSA Conference 2014 could be the beginning of the re-invention of information security.
Podcast: Workforce Service Shakeup as ClickSoftware Buys Xora
In this Aberdeen Group Podcast, Editorial Director Jim Rapoza speaks with Research Analyst Aly Pinder about the issues surrounding ClickSoftware’s acquisition of Xora.
Non-Cash Incentives: Best Practices to Optimize Sales Effectiveness
While a cut-and-dried transactional sales environment might be appropriate for this approach, in today’s business-to-business (B2B) space, most contemporary business development efforts require the antithesis of this overly simplistic approach.
The Travel and Expense Management Guide for 2014: Trends for the Future
In December 2013 and January 2014, Aberdeen conducted a series of surveys focused on Travel and Expense Management (T&E) for 2014.
RSA Conference 2014: The Bully, the Nerdy Kid, and the Rumble That Didn’t Happen
RSA Conference 2014 in San Francisco felt like everyone rushed to the back corner of the playground after school, to see the fight that had been brewing for several weeks between the big bully (the US government) and the nerdy kid (the information security industry) – but then the fight didn’t happen.
Marty McFly Would Be Impressed
A conversation about The Account Maximization Coefficient.
Don’t Talk to the Wall, Service Information to the Entire Team
A connected enterprise is an organization which not only communicates across disparate teams but is also integrated in strategy, thought, and technology for improvement and execution.
Sales Content Management: How the Best-in-Class Deploy Portals…and More Room to Seal the Deal
A number of CRM-integrated technology add-ons help sales organizations both maximize the value of their technology investment, and deliver measurable business value. A recent Research Brief focuses on the relatively new sales content management technology known as “sales portals” or “deal rooms.”
Do Your End-users Think That IT Support is Despicable?
If you’re a fan of classic cartoons, you’ve probably seen characters like Wile E. Coyote take a beating. In the cartoons, this can be pretty funny. But if you’re an end-user requesting support from your company’s help desk, getting figuratively bashed in the head by poor support can be pretty discouraging.
Video: Gaining the Benefits of Real-Time Visualizations by Doing it Live
Aberdeen research gives insight into how organizations are currently using visualizations fueled by real-time data.
Transforming your Field Techs into Top Talent
Here are a few suggestions on how to train technicians to maximize employee engagement.
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