Essential Insights for Best-in-Class Companies
(and those who are trying to get there)
The Latest Articles that are really awesome and you should read them right now.
Transforming your approach to customer engagement is absolutely essential, but it ain’t easy!
Cambridge Consultants, a world-class supplier of innovative product development engineering and technology consulting, has partnered with Ocado, the world’s largest online-only grocery retailer, to develop an automated, next-generation warehouse.
See how deep machine learning-based, root-cause analytics and predictive analytics technologies are helping organizations dramatically prevent major downtime, and reduce mean time to repair.
Imagine that your situation is dire and immediate. You have no time to go online and read hospital reviews. You have no time to call friends for opinions. You do not even have the time to call an MD friend for advice. They are carting you off to the hospital, fast, in an attempt to keep you alive. But in who’s hands will your life be?
Managing the Automatic Exchange of Information for Financial Institutions in the Face of FATCA, CDOT, and CRS
Global compliance for financial institutions is more complicated than ever before. For institutions that manage accounts for clients that are located in foreign locations, evolving compliance issues increase the risk of damaged reputation and significant fines that can severely impact the bottom line.
In field service today, you either have to get customer-centric, or get out of the way.
Intelligent use of data is key to creating great customer experiences online, but it’s not just about the data. As Jan Vels Jensen, CMO at Cxense explains, it’s about aligning the entire organization around the idea that your customer shouldn’t feel like a stranger.
The number of Master’s programs in data science has grown from a handful to more than 170. But is it really wise to make the investment in a Big Data-focused degree?
Check out this week’s infographic to learn why HR could make or break your organization this year.
The revelations from the so-called “Panama Papers” have been coming fast and furious this week, resulting in the resignation of the prime minister of Iceland; but how bad is the damage to American companies?
In this Stat of the Week, businesses with a knowledge-based approach to ITSM are finding huge payoffs for their organization.
Retail supply chains must ingrain transparency to their very core if they wish to react quickly and adapt at the speed of eCommerce.
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