Essential Insights for Best-in-Class Companies
(and those who are trying to get there)
The Latest Articles that are really awesome and you should read them right now.
Findings from Aberdeen’s research shows that only four out of ten contact centers today use a cloud-based delivery model for their customer care applications.
Nick Castellina presents highlights from his work on the “Beyond Spreadsheets” approach to planning, maximizing sales technology with CPQ deployments, and traceability in manufacturing.
In a recent interview, Zappos CEO Tony Hsieh commented on his shift to a radical management theory called holacracy. Aberdeen’s senior research analyst Howard Adamsky shares his thoughts on this intriguing experiment.
It goes without saying that retailers can no longer ignore mobile. But if you have yet to develop and implement a meaningful mobile strategy, what are you waiting for?
What is the security risk to industrial control systems, and what is the best way to frame this risk for the business decision-makers of companies?
Omer Minkara presents a webinar on why retailers need a well-developed mobile strategy.
What’s it like to learn data-driven marketing? It’s a lot like learning to fish using a rod and reel. Why? Because data-driven marketing always starts with a confusing, tangled-up mess!
Simulation puts the power back into the hands of your designers, allowing them to make better product decisions.
In essence, your company’s growth depends on reducing cost and maximizing the efficiency of your workforce. Integration of HR systems can help with that — here’s how.
CMOs need to serve as key allies for customers looking to maintain full control of their digital lives. Do your customers see you that way?
As enterprises navigate the evolving security landscape where new hacks are made each day, they often overlook the ones closest to home: insider threats.
Recent studies show that the information on a resume can lead employers to make subjective, and even prejudiced, hiring decisions based on details like the presumed race of the applicant.
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