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When you share your industry experience through our surveys, you help everybody!

 

Your responses are kept confidential and we only publish data in the aggregate.

Contact Center Workforce Optimization: How to Maximize Agent Productivity & Customer Satisfaction

Thank you for participating in the “Contact Center Workforce Optimization” benchmark survey. This survey will be used to identify how Best-in-Class contact centers maximize agent productivity, increase agent engagement and ultimately improve customer satisfaction rates.

Participate in this Aberdeen Research Survey.


Managing and Maximizing Data

Thank you for participating in our Managing and Maximizing Data. This survey examines the strategies, capabilities, and tools that enable organizations to successfully derive insight from vast and diverse datasets.

Participate in this Aberdeen Research Survey.


2017 Manufacturing Operations Management and Manufacturing Execution Systems Survey

Thank you for participating in the manufacturing benchmark study, which will cover the subject areas of manufacturing operations management and manufacturing execution systems.

Participate in this Aberdeen Research Survey.


Accounts Payable/Accounts Receivable Benchmark Study

Thank you for taking the time to participate in this Accounts Payable/Accounts Receivable benchmark study. The information you provide will assist in identifying industry best practices around AP/AR.

Participate in this Aberdeen Research Survey.


Banking, Financial Services, and Insurance Benchmark Survey – 2017

Thank you for participating in our Banking, Financial Services, and Insurance Benchmark Survey – 2017. This survey is designed to examine industry-wide pressures, identify operational trends, and particularly investigate the strategies.

Participate in this Aberdeen Research Survey.