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When you share your industry experience through our surveys, you help everybody!

 

Your responses are kept confidential and we only publish data in the aggregate.

Accounts Payable/Accounts Receivable Benchmark Study

This survey will be used to identify industry best practices around AP/AR.

Participate in this Aberdeen Research Survey.


Contact Center Workforce Optimization: How to Maximize Agent Productivity & Customer Satisfaction

This survey will be used to identify how Best-in-Class contact centers maximize agent productivity, increase agent engagement and ultimately improve customer satisfaction rates.

Participate in this Aberdeen Research Survey.


How Collaboration, Agile Teams and Unified Communications are Pushing the Drive to Digital Transformation

With companies engaged in digital transformation initiatives, UC (unified communications) and collaboration technologies will play a key role in driving organizational change.

Participate in this Aberdeen Research Survey.


Buying BI: Understanding the What, Why, and How of the Purchase Process

This five-minute survey will help shed light on the decision process for business intelligence (BI) and analytics software, and provide context for how your approach compares to other organizations.

Participate in this Aberdeen Research Survey.


Workforce Management Trends 2018

This survey will identify current and planned WFM trends being implemented in 2018, and help organizations gauge their WFM strategies against those of the Best-in-Class.

Participate in this Aberdeen Research Survey.


Improving Efficiency and Effectiveness with ERP and Business Management Solutions

This report will allow your organization to benchmark its asset management, risk management, facilities management, and maintenance, repair, and operations practices against peers and Best-in-Class companies.

Participate in this Aberdeen Research Survey.

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